We have developed trusted relationships with suppliers for these things and you have the option of utilizing those suppliers. Commercial cleaning includes office buildings, medical facilities, banks, car dealerships, etc. It does not in-clude residential buildings. Our most successful franchisees know that satisfied, loyal customers are the most important ingredient to success.
They commit their time and energy to doing things right every day. What is Franchising? How Much is the initial investment? Will I need all the money up front? Can I start part time and then grow? Do I need sales experience to be successful? Do I need business management skills? You need to find a business that will give customers a reason to use your services — more than once. That could be a competitive price, fantastic service, an eco-friendly product range or outstanding hygiene protocols.
A good franchise will be able to pinpoint its unique selling point USP — then you can do some research on whether that translates into regular and repeat business. Get to grips with the numbers. If you are buying an existing business there will be financial records to pore over. If the business is a new location then the figures the franchisor shares with you are likely to be typical of a similar operation.
Do you get an exclusive territory or a marketing area? How will you get leads? Can you service a national brand, for instance? Just as a cleaning business could be servicing corporate, medical, retail or residential clients, the role of the franchisee will vary according to the particular business model.
Some franchisee roles will be hands-on, allowing the franchisee to build up a business from the frontline. The alternative option is where the franchisee is effectively overseeing operations. Which will suit you? Do you want to be out and about doing the work yourself or would you prefer to manage a team of cleaners and focus on growing the business?
Do any of them have a background in the cleaning industry, or are they just good salespeople who can sell franchises? Length of time the franchise has been in business.
Amount of investment needed. How much cash do they suggest you will need to purchase the franchise and operate the business until accounts are in place? The lowest may not be the best. Do they help finance the investment and, if so, at what rates? Will they take a note for some of the franchise fee and startup costs? How do you get accounts?
This is especially important if you have no selling experience. Do they teach you how to sell, or will they sell for you and then you purchase the accounts? Most franchisors will sell accounts and then let you purchase them for some agreed-upon multiple of monthly sales. This can be really dangerous. Some franchisors will secure accounts at a low price to get you the volume, then you find out you have very little chance of making a profit, but the franchisor made a nice profit on selling you the account.
Are they interested in helping you build a business? Some franchisors really want to help you become a successful business operator, while some only want to sell franchises and then sell the accounts to you. Some will even take the account away from you after a complaint and then sell it too another franchisee to make themselves more money, leaving you with nothing. Do your homework. That, in my estimation, is a franchisor that is really helping you build a business.
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