Consumers should be on the alert for scam artists posing as sellers on eBay, the California-based Internet auction site, who victimize bidders through bogus second chance offers. To avoid falling victim to this scam, we offer some tips and precautions below. Through posted messages, legitimate sellers are able to build a positive reputation from customer ratings, product reviews and favorable reports on business transactions.
Manipulating the eBay messaging system, the scam artist posing as the seller contacts bidders to announce the winning bid fell through and offers a second chance to buy the product by wiring the purchase price to the non-eBay email address provided. If you think you're dealing with a fraudulent seller, report it to us as soon as possible.
Report an issue. Your safety is one of our top priorities, so we take measures to help ensure your account is secure. There are also several things you can do to prevent your account from being hacked or taken over. How you contact a seller on eBay depends on whether you've already bought an item from them or not. Skip to main content. Scammers realise this and exploit it. For many years Guardian Money has advised people selling expensive items on eBay to hand them over in person, and only accept cash on collection.
If you mail them, you are wide open to this abuse. We receive an email like yours every few weeks, though this was the worst we have seen for some time. We asked eBay to take a second look, and it has decided it got this one wrong. It has now repaid you, apologised, and taken action against the buyer. To report a fake email that looks like it came from eBay, forward it as an attachment to spoof ebay. Here are some signs to watch out for:. Fake emails often include links to fake web pages designed to trick you into giving up your financial or account information.
Here are some tips to help you determine if a web address goes to a real eBay web page:. Even if the web address contains the word "eBay", it might not be an eBay website. Real eBay web addresses have ". There won't be anything between the period and "ebay" and there won't be anything after the ". Look for the "s" in "https," which indicates that you're signing in to a secure server.
This is one more way you can help protect your personal information. If you want to sign in to eBay or enter personal information, the safest way is start at the eBay home page. Type www. Before you sign in to eBay, make sure you're really on our website by checking the web address URL on the sign-in page. Other eBay companies and international sites have different web addresses for their sign-in page.
International eBay websites include letters that tell what country the site is associated with. For example, the addresses for eBay France contain.
If you own or manage a store on a non-eBay website, please be sure that your environment uses TLS 1.
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