It gives the networks a chance to get to know you, putting you in a good position to get a Pay monthly handset contract later down the line. You can sign up for just a month at a time, so it's easy to swap to a contract once your credit rating improves. What's more you still get great value on minutes, text messages and internet data. A credit check is still performed for a Pay monthly SIM only deal, but with no equipment included, lower line rentals and shorter contract lengths, the networks will be more lenient.
Whilst no guarantees can be given, your application would be more likely to be accepted for a Pay monthly SIM only deal than a Pay monthly handset contract. Find out more about your options if your application is not accepted. Prices of calls from other providers may vary and from mobiles may cost significantly more.
Visit this page for opening hours. Mobile Phone Repairs. Trade in your item for money. All about deliveries. Yes No. Tell us how we can improve this page. Consumer Business. Shop Help. Menu Search. Email sent!! Sometimes a soft search can be performed which is designed not to leave a footprint on a credit file. Hi traby we don't have the ability to see the reason a credit check is unsuccessful, we'd advise you to contact a credit agency to give you a breakdown of anything that could have caused it.
We'd love to have you as a customer, but on this occasion, we're not able to advise any further on this. I needed to change my contract as I am heading into hospital for a serious operation, and therefore wanted a phone and tariff that would support me whilst there.
I have a good job, earn a good salary, have paid my mortgage off, clear credit cards every month and have never defaulted on a DD. Thankfully, from my point of view o2 stepped into the breach and worked a method of getting me a deal close to yours, and kept my number.
Their customer service has been exemplary, and quite frankly should I get to the next break in contract will not even consider moving. You have shown no interest in seeing what the issue was, and if people search the forums will see that this is NOT an isolated case.
All companies have problems, all make mistakes what separates the good and bad companies is how they resolve the problems when they happen, and the way they present themselves subsequently. As mentioned in this thread, this has happened before and is by no means an isolated incident. Other users have had success why trying methods previously advised by our Community Champions.
In your case it seems like the problem lies when Carphone Warehouse are trying to set up your account and complete their initial checks - have you spoken with them about this at all?
If so, what were they able to advise? Contracts taken out via a third party are, for the most part, managed by that third party and we provide the signal coverage for them. I'm unsure why your credit check hasn't been approved, but we wouldn't have access to the reason why.
Contacting a credit agency could provide answers for a legitimate reason, although this could also be down to a system error. I'm assuming at this point, neither of the two options are going to appeal to you, now you've managed to get everything sorted.
I'm sorry to see that in this instance, you've been let down but I'm glad to see your old provider have managed to find a plan which is going to suit your needs, so you're not left in the dark.
I have no idea why companies say they don't know why people fail a credit check. Of course they do. It's nothing to do with data protection it's just part of the secrecy around their credit scoring and they don't like to reveal it as you can then work out what to do to pass it next time.
Vodafone should at least be able to tell you IF a credit check has been run, if it hasn't, get them to re-do it manually. They carried out the search not Vodafone? Consumer Electronics.
Chemistry Engineering Mathematics Physics. How long does it take to recieve an email of carphone warehouse of confirmation of online order?
I orederd a pay monthly detail online but still havent had confirmation that it has been accepted or rejected? Ads by Google. This site is best viewed while logged in. Top Solutions. Thanks for choosing us to assist you with your concern. If this is not wha Add your answer. Since this is all about the queries they will not delete it just give them time to respond to your letter. Or if they have numbers instead of sending mail you can try to call them so that you can get the immediate answer in your inquiry.
Was this answer helpful? Yes No. This answer closely relates to:. Suggested Solutions 10 What's this? If this is not what you mean, please let us know. Proceed if we have properly interpreted it. If it does not read then it is locked. Should you want to unlock it, you may need to have a qualified technician do it. Once unlocked, your phone should be usable to other networks. Have a great day ahead! The order need to be confirmed first before it will be processed and delivered.
Once confirmed , that will be the time they will process your order and finally deliver it. You may bneed to call their shop center with regards to that concern. You should receive the iphone within 7 to 10 days depeding on how it is being sent to you; land, sea or air services. Anonymous 0. Go to the shop and the 10 pound will alredy b on they will giv u a recipt.
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